[vc_row][vc_column][rev_slider_vc alias=”home-31″][\/vc_column][\/vc_row][vc_row equal_height=”yes”][vc_column width=”1\/2″ css=”.vc_custom_1526311916236{background-color: rgba(156,174,191,0.37) !important;*background-color: rgb(156,174,191) !important;}”][vc_custom_heading text=”VISION” font_container=”tag:h1|text_align:center|color:%232100ff”][vc_column_text]<\/p>\n
[\/vc_column_text][vc_empty_space][vc_empty_space][vc_empty_space][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1526311897155{background-color: rgba(204,179,226,0.36) !important;*background-color: rgb(204,179,226) !important;}”][vc_custom_heading text=”MISSION” font_container=”tag:h1|text_align:center|color:%23282ffc”][vc_column_text]<\/p>\n
[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_custom_heading text=”Main Functions” font_container=”tag:h1|text_align:center|color:%238200ce”][vc_separator color=”custom” border_width=”3″ accent_color=”#00366d”][vc_column_text]<\/p>\n
[\/vc_column_text][vc_empty_space height=”15px”][vc_row_inner][vc_column_inner][vc_column_text css_animation=”left-to-right” font_container=”font_size:30″]About Ombudsman<\/strong><\/em>[\/vc_column_text][vc_custom_heading text=”Role of the Parliamentary Commissioner for Administration (Ombudsman) and the manner in which reliefs could be obtained through this office” font_container=”tag:h1|font_size:25|text_align:center|color:%230018f2″][vc_empty_space height=”20px”][vc_custom_heading text=”Role of the Ombudsman” font_container=”tag:h2|font_size:25|text_align:left|color:%230f5bdd”][vc_column_text]The Office of the Parliamentary Commissioner for Administration (Ombudsman) could be considered as a key institution through which any person can seek relief when his\/her fundamental rights are violated or other similar injustice is caused by administrative decisions taken by the officials of the State or Public Corporations, Local Government Institutions or other similar institutions in order to avoid such injustices.<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner][vc_custom_heading text=”Appointment of the Ombudsman” font_container=”tag:h2|font_size:25|text_align:left|color:%23008cea”][vc_column_text]It is an office established under Article 156 of the \u00a0Constitution read with Article\u00a0 41 (C) of the 21st \u00a0<\/sup> Amendment to the Constitution of the Democratic Socialist Republic of Sri Lanka. In terms of Article 41 (C) of the 21st<\/sup>\u00a0Amendment to the Constitution, His Excellency the President shall appoint a suitable person to the said position, pursuant to the approval of the Constitutional Council upon the recommendations made to the Council by the President. The Ombudsman can be removed from the office only after adopting a resolution in Parliament.<\/strong>[\/vc_column_text][vc_empty_space height=”5px”][vc_custom_heading text=”Powers and Functions of the Ombudsman” font_container=”tag:h2|font_size:25|text_align:left|color:%230081a8″][vc_column_text css_animation=”left-to-right”]By virtue of powers vested by the Act, No.17 of 1981 as amended by the Act, No.26 of 1994, main function of the Parliamentary Commissioner for Administration (Ombudsman) is to make fair recommendations, having conducted inquiries upon receiving complaints of violation of fundamental rights or other similar injustices which have been or is being or likely to be caused imminently, by the acts of a public officer, an officer in Provincial Councils or an officer of Public Corporations or another similar institution.<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_empty_space][vc_custom_heading text=”Manner in which a complaint is to be made before the Ombudsman” font_container=”tag:h2|font_size:25|text_align:left|color:%230047ed”][vc_empty_space height=”20px”][vc_column_text css_animation=”left-to-right”]A person is entitled to submit directly, a written complaint to the Ombudsman in relation to any injustice caused to him, in terms of the provisions of the Parliamentary Commissioner for Administration (Amendment) Act, No.26 of 1994. \u00a0It is more convenient to conduct inquiries if the necessary information is submitted in the specified form, \u201cOMB-01\u201d issued by this office. Complaints can be lodged by hand delivery, by registered\/normal post or by way of an E-Mail message. It is not a requirement to submit a complaint through the Head of the Institution.<\/strong><\/p>\n Similarly, complaints submitted to the Public Petitions Committee by a Member of Parliament through the Hon.Speaker also are being referred to the Ombudsman in terms of the provisions of the Act in order to investigate and report. Such complaints are being inquired into by the Ombudsman and a report thereto is forwarded to the Public Petitions Committee in the Parliament. Final decision on those matters is given by the Public Petitions Committee.<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner][vc_custom_heading text=”Essential information to be included in a complaint” font_container=”tag:h2|font_size:25|text_align:left|color:%23003070″ css_animation=”left-to-right”][vc_empty_space height=”20px”][vc_column_text css_animation=”left-to-right”]<\/p>\n [\/vc_column_text][vc_empty_space height=”15px”][vc_btn title=”More About Submission of Complaints” shape=”square” color=”turquoise” link=”url:http%3A%2F%2Fwww.ombudsman.gov.lk%2Findex.php%2Fsubmission-of-complaints%2F||target:%20_blank|” custom_onclick=”true”][vc_empty_space][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_column][\/vc_column][vc_column_inner width=”1\/2″ css=”.vc_custom_1552991969218{background-color: #4e8abf !important;}”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1552991985978{background-color: #4c89bf !important;}”][\/vc_column_inner][vc_row][vc_column][vc_empty_space][vc_row_inner][vc_column_inner width=”1\/4″][cms_icon icon_fontawesome=”fa fa-check” align=”text-center” css_animation=”bottom-to-top” link=”url:http%3A%2F%2Fwww.ombudsman.gov.lk%2Findex.php%2Four-acts%2F||target:%20_blank|” color_title=”#00632e” color_icon=”#dd0000″ color_link=”#7100e2″ size_title=”30″ size_icon=”50″][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][cms_icon icon_fontawesome=”fa fa-users” align=”text-center” css_animation=”bottom-to-top” link=”url:http%3A%2F%2Fwww.ombudsman.gov.lk%2Findex.php%2Fabout%2Fmessages%2F||target:%20_blank|” color_title=”#007c3a” color_icon=”#00cbf4″ color_link=”#7100e2″ size_title=”30″ size_icon=”50″][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][cms_icon icon_fontawesome=”fa fa-book” align=”text-center” css_animation=”bottom-to-top” link=”url:http%3A%2F%2Fwww.ombudsman.gov.lk%2Findex.php%2Fannual-reports%2F||target:%20_blank|” color_title=”#006d1f” color_icon=”#02b200″ color_link=”#7100e2″ size_title=”30″ size_icon=”50″][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][cms_icon icon_fontawesome=”fa fa-download” align=”text-center” css_animation=”bottom-to-top” link=”url:http%3A%2F%2Fwww.ombudsman.gov.lk%2Findex.php%2Fapplication%2F||target:%20_blank|” color_title=”#007001″ color_icon=”#7c46ce” color_link=”#7100e2″ size_title=”30″ size_icon=”50″][vc_column_text]<\/p>\n [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>","protected":false},"excerpt":{"rendered":" [vc_row][vc_column][rev_slider_vc alias=”home-31″][\/vc_column][\/vc_row][vc_row equal_height=”yes”][vc_column width=”1\/2″ css=”.vc_custom_1526311916236{background-color: rgba(156,174,191,0.37) !important;*background-color: rgb(156,174,191) !important;}”][vc_custom_heading text=”VISION” font_container=”tag:h1|text_align:center|color:%232100ff”][vc_column_text] With the view of eradicating administrative injustices caused by the officials of the State and other similar institutions, it is our vision to make every effort to ensure sound public service through vigilance and particularly by delivering just & fair decisions that are combined […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-134","page","type-page","status-publish","hentry"],"yoast_head":"\n\n
Acts<\/strong><\/a><\/h2>\n
Messages<\/a><\/strong><\/h2>\n
Annual Reports<\/a><\/strong><\/h2>\n
OMB01 Application<\/strong><\/a><\/h2>\n